Citizen's Bank


History

Citizen's opened two new facilities in August of 1997. They operate full service branches of banks in the Walker's Grocery store and at 1810 Lincoln Avenue.They are branches of Citizen's National Bank in Paris that has been in business for 95 years.

 

Nature of Business

Citizen's is a commercial bank that has full service access. They handle loans, deposits, brokerage services, and electronic banking. They handle retail and business banking needs.

 

Qualities & Skills Needed for Employment

Citizen's looks for computer knowledge on Lotus, Word Perfect, and Internet experience. They like to have people with formal sales training and/or sales skills.They like outgoing people with good appearances.Good writing skills and verbal communication skills are a real plus, also.

 

Impact of Changing Technologies

The largest change is most likely the Internet, because information travels much more quickly.They must constantly have timely and meaningful turnaround on all products and services they provide.

 

Vision for 2020

In 2020, home banking will be very normal and it will be offered from Citizen's. Cash will be the exception to the rule. Debit cards (checking account access through a card like a credit card) and special cards will replace cash. The vision for Citizen's will be providing the most technologically advanced products to customers that can be afforded and still generate profits for the bank.


Citizen's National Bank

Address:1810 Lincoln Avenue, Charleston

Phone:(217)-345-6006

E-mail address: tdriver@cnbankparis.com

Citizen's Bank Website


Special thanks to Tom Driver, Regional Vice President, for supplying information to assist us with this project.

Team members: Kristy Watson, and Justina Johnson

Return to Charleston, IL: A 2020 Vision