Illinois Consolidated
Telephone Company
History
Illinois Consolidated
Telephone Company, originally called Mattoon Telephone Company, was
founded by Dr. Iverson A. Lumpkin. After a series of mergers and
acquisitions, the company was expanded and was given the present name
in 1924. Today, ICTC is a subsidiary of McLeod USA, a Cedar
Rapids-based integrated telecommunications provider.
Nature of
Business
Illinois Consolidated
Telephone Company is a local exchange company serving more than
90,000 customer lines in a 3,000 square mile service area. ICTC
provides a diverse range of telecommunications products to
residential and business customers, ranging from a single line
residence to a multi-line business with high capacity voice, data and
video needs. As a local phone company, ICTC ranks 24th in total
operating revenues and 25th in the number of customer lines among
1,371 telephone companies nationwide. ICTC serves over 11,000 access
lines in Charleston, IL which is the second largest exchange in the
market service area.
ICTC has 38 central
offices housing phone equipment for each exchange, one of which is
located in Charleston, IL at 805 Seventh St. For residential and
small business needs, ICTC operates a Communications Center at 700
West Lincoln. A customer can visit the Communications Center for all
communication needs, from new phone service to cellular and paging.
Charleston is also home to Consolidated Market Response, a sister
company which provides marketing services nationwide.
Qualities & Skills
Needed for Employment
ICTC is always looking
for skilled and enthusiastic people to join the team. Professional,
customer-oriented and of highest integrity, are some of the personal
qualities ICTC looks for in employees. Experience in any of the
functional area of telecommunications is an asset. Computer skills
are required for non-field work.
Impact of Changing
Technologies
Telecommunications is
one of the fastest growing and changing industries today. Because
ICTC's business is telecommunications, the need to stay in step with
the newest technology is paramount. This creates a huge challenge,
but one that is exciting and fast-paced.
Vision for
2020
ICTC is the primary
telecommunications provider in the Charleston community today. By the
year 2020, ICTC would like to continue in that role, bringing the
newest telecom technology to the community with a goal of enhancing
the lives of customers and businesses. By 2020, you will see new
forms of communication that one can hardly fathom today, much of
which will involve faster speeds, more integration of voice, data,
video services and more internet applications, all for greater
convenience and augmentation of lifestyles and businesses.
For ICTC, a company
with roots that extend back 104 years, it's more than providing
telecom solutions. It's also contributing to local causes that are
important to our customers, giving back to the communities, such as
Charleston, where customers have been loyal for so many
years.
Illinois Consolidated
Telephone Company
121 S. 17th Street
Mattoon, IL 61938
(217) 235-3311
LAURA_ZUHONE@CONSOLIDATED.COM
ICTC
Web Site
Special thanks to Laura
Zuhone, Senior Marketing Manager, for supplying information to assist
us with this project.
Page Created By Michael
Blake
Return to Charleston, IL: A 2020
Vision